Sports / Live
At gt999bet, your information — including transaction records tied to Rocket and Upay — is handled under a clear set of rules you can review, question and act on. Access to this platform and its services depends on your local law and eligible regions.
This privacy policy sets out what data gt999bet collects when you use the platform, why we collect it, and how long we keep it. When you open an account, we collect the details you submit during registration — name, contact information and payment method identifiers such as your Rocket or Upay wallet reference. We also collect session data generated as you browse the lobby, place bets or move funds through your account wallet. We do not sell your personal data to third parties. Data is used to operate your account, process transactions, respond to support requests and meet obligations that apply in the regions where this service is available. Retention periods vary by data type: active account data is held while your account remains open; transaction logs are kept for the period required by applicable rules in eligible regions. If you are accessing gt999bet from Bangladesh, your use of this service is subject to local law. We encourage you to read this policy in full and to contact our support team if any part is unclear. Your continued use of the platform after a policy update means you have reviewed the revised terms.
Understanding what falls inside and outside this policy helps you know exactly what protections apply to your account activity on gt999bet.
This policy covers data collected when you log in, update your profile or change account settings. It applies to all registered accounts regardless of the device you use to access the platform.
Payment data linked to Rocket, Upay or other supported methods is covered here. We record transaction references and amounts to maintain your wallet history and respond to any disputes you raise.
Your browsing activity within the gt999bet lobby — which game rooms you open, how long sessions last — is collected as usage data. This helps us keep the lobby functional and relevant to your account.
Links or services operated by third parties outside the gt999bet platform are not covered by this policy. Once you leave our domain, the privacy practices of that third party apply instead.
You have concrete actions available under this policy. You can request a copy of the personal data we hold on your account by contacting our support team through the live chat or email route published on the site. If any detail in your account record is incorrect — a contact number, a wallet reference, a registered name — you can ask us to correct it and we will confirm the update once it is processed. If you want to close your account and ask us to delete your data, you can submit that request through the same support route. We will action it subject to any retention obligations that apply in your eligible region. For questions about how a specific piece of data is used, raise a ticket and our team will respond with a clear explanation. None of these steps require you to leave the platform — the support route is accessible from your signed-in account page.
Request a summary of the data held on your account by opening a support ticket. We will provide the relevant records in a readable format within the timeframe applicable to your region.
If your registered contact details or wallet reference is wrong, submit a correction request via live chat or email. We confirm updates once the change is verified against your account.
Any question about how a specific data point is used can be sent to our support team. You will receive a direct answer, not a generic response, tied to your account record.
To close your account and request data removal, contact support with your registered details. We process the request subject to retention rules that apply in eligible regions.
If you have a question about this privacy policy or want to act on any of the rights described above, use the contact routes published on the gt999bet site. We do not publish response time commitments here, but every request is logged and handled by the support team.
Open the live chat widget from your signed-in account page to raise a privacy question or data request directly with the support team.
Send your request to the support email address listed in the Contact section of the site. Include your registered account details so we can locate your record.
The Help Centre on the gt999bet site contains published policy documents and account guides. Check there first for answers to common questions before submitting a ticket.
We apply consistent data handling practices across all account types on the platform. Here is how each area works in practice.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings through your browser. We do not use tracking cookies to build advertising profiles outside the gt999bet platform.
Your account is protected by the login credentials you set. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through live chat or email to secure your account.
We keep active account data for as long as your account is open. Transaction records tied to Rocket, Upay and other payment methods are retained for the period required under applicable rules in your eligible region, then deleted or anonymised.
When this policy changes, we update the version date on this page. Continued use of the platform after an update means you have reviewed the revised policy. For material changes, we may notify you through your registered contact details.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the details you enter during registration — your name, contact information and payment method references such as your Rocket or Upay wallet ID. We also collect session and device data generated as you use the platform.
Yes. Contact our support team via live chat or the email address listed on the site and request a copy of your account data. We will provide the relevant records in a readable format within the timeframe that applies to your eligible region.
Submit a correction request through live chat or email support with your registered account details. Once we verify the change against your account, we will confirm the update. You do not need to leave the platform to do this.
We do not sell your personal data. Data may be shared only where required to operate your account — for example, with payment processors handling your Rocket or Upay transactions — or where applicable rules in your eligible region require it.
Transaction logs are kept for the period required under applicable rules in eligible regions. When that period ends, records are deleted or anonymised. Active account data is held while your account remains open.
Contact support to request account closure and data removal. We will process the request subject to any retention obligations that apply in your eligible region. You will receive confirmation once the account is closed and data removal is actioned.